ADUT GAMES, as the personal data controller, processes information supplied by customers when ordering, communicating or subscribing to notifications, in accordance with the applicable regulations of the Republic of Serbia.
What information we process and why
We process your name, delivery address, telephone number, email address, order details and payment information to enter into and perform the contract, arrange delivery, issue required documentation, provide customer support, handle complaints and fulfil legal obligations. We process technical website usage data only to the extent necessary for the website's operation and security; we use analytics and marketing technologies where an appropriate legal basis exists.
Recipients and retention
Information may be shared with the courier, bank or payment service provider, hosting and technical maintenance providers, accountants and competent authorities where a legal basis exists. Information is retained for as long as necessary for these purposes and for statutory retention periods, which depend on the type of document. Payment card details are entered through the payment service provider's secure system; the merchant neither receives nor stores the full card number or security code.
Your rights
Data subjects may request access, rectification, erasure where the conditions are met, restriction of processing, object to processing and request data portability where applicable, and withdraw consent without affecting the lawfulness of previous processing. Requests should be sent to info@adutgames.com. You have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.
Where newsletter subscriptions are offered, consent must be voluntary, separate from the purchase and easy to withdraw at any time. This policy is updated when processing procedures change.